Hosted E-Mail & Spam

23 Oct

The web hosting services I provide include hosted email with an unlimited number of email addresses. Storage space for your email is limited by the same storage space you have for your web hosting, I recommend that you reserve about 4GB for every email account depending on your usage.

Accessing Your Email

You can access your email account using an email client like Outlook or Thunderbird. Email can also be access from the web at https://johnscs.com/webmail

Many email clients will automatically configure themselves when you setup your account but just in case here are the server settings you need to connect to the mail server, if you are using an iOS device you may want to refer to the manual setup process as talked about on Apple’s website here.

Incoming Settings

  • Server: s1.johnscs.link
  • SSL: Enabled (Sometimes called TLS)
  • IMAP Port: 993 (IMAP is the preferred option)
  • POP3 Port: 995

Outgoing Settings

  • Outgoing Server: s1.johnscs.link
  • SSL: Enabled (Sometimes called TLS)
  • SMTP Port: 465

Spam

What is spam?

Spam is unsolicited bulk email, sometimes other email that we don’t want gets confused with spam but it might not be. Bulk email that we receive from companies who we have done business with and given our address to doesn’t count as spam. Even trickier is when some of those companies give our email address to other companies or advertisers that we didn’t do business with, those bulk emails might still not be considered spam.

An important distinction between spam and ham (the opposite of spam) is that spam can’t be unsubscribed from.  A proper bulk email from a legitimate company will have an option (usually near the bottom) to easily unsubscribe from further emails. Unfortunately spam and ham have a lot of grey area and sometimes the unsubscribe options require a couple steps or might be entirely broken even if they are technically legitimate.

How Is Spam Handled & Filtered?

Spam can be very difficult to filter out due to the grey area between spam and ham but I take many steps to try and make dealing with spam as easy as possible.

  1. All emails detected as spam by my system have the subject line prefixed with “{Spam?}”.
  2. Messages that are detected as spam are placed in a folder named “Junk”
  3. To make double checking your junk folder easier messages that have a 100% chance of being spam are automatically deleted.
  4. I white list many companies emails who are sometimes detected as spam because their emails are sent improperly.

My web/email server receives countless emails each day, on average 40% of those messages are detected as being 100% spam and are deleted instantly, a further 20% are detected as likely being spam, are prefixed with the spam tag and are place in the junk folder.

If you see what you think is spam in your inbox, first check to see if you can unsubscribe and if not please forward me the email and I will try and improve spam filtering.